Shipping & Returns
Last updated: October 7, 2026
Processing time
Every order is packed by us. Please allow up to 7 days for your order to ship. You'll get a tracking number by email as soon as it does.
During new drops, processing may take a little longer. We'll let you know if there's a delay.
US shipping
Most US orders arrive 2–5 business days after shipping.
International shipping
We ship worldwide. International orders usually arrive 1–3 weeks after shipping, depending on the country and customs.
Customs duties and import taxes are not included in your order total and are the responsibility of the customer. If a package is refused or returned because duties weren't paid, we can't refund the shipping cost.
Address and delivery
Please double-check your shipping address at checkout. We're not responsible for orders shipped to an incorrect address entered by the customer.
If tracking shows your order as delivered but you can't find it, check with neighbors and your local post office first, then email us and we'll help however we can.
Returns and exchanges
We're a small team, so we handle every return and exchange personally, case by case.
If something's wrong with your order (wrong size, damaged, defective, or wrong item), email us within 14 days of delivery at info.shoppeakapparel@gmail.com with:
- Your order number
- What happened
- Photos, if the item is damaged or incorrect
We'll work with you to make it right with an exchange, a replacement, store credit, or a refund depending on the situation.
Items must be unworn, unwashed, and in original condition to be considered for a return or exchange.
Final sale: custom name/Instagram prints and limited "Rares" items can't be returned unless they arrive damaged or incorrect.
Questions
Email us anytime at info.shoppeakapparel@gmail.com.